How do I set up a password to register for contest? Once you click on “Online Registration,” you will be prompted by our registration system to fill out your information and create an account. The system works best with Google Chrome.
What if I have an existing account/password? Is my information stored in the system and can I update my performers? If you attended a contest in 2017, your information is stored in the system and you do not have to set up a new account. You do have to update your team information (names for soloists, ensembles etc., and be sure to click SAVE when complete).
If I have already registered for contest, can I add to my registration and or make changes? Yes! Edits to your registration can be made by logging on to your account. Notify our office via email to confirm the addition(s), then go online to add to your registration, click: save and send. It’s imperative that you notify us of all changes and or additions before doing so: email@example.com. PENALTIES: Late entries must email or register online to confirm availability of space AND will be assessed a $25 late fee for EACH team, officer, ensemble and solo routine entered.
I am bringing more than 1 team to contest. How should they be registered? If bringing more than one team to contest, we prefer for each team to be entered on a separate registration entry. (Varsity Team, JV Team, Pep Squad, Co-ed, etc.)
I previously registered using a different email address. Now I can’t get into the registration system. How do I register using my old account and update my new email address? Contact our office via email to obtain your password and information on how to edit your account.
Do you accept credit cards? If not what type of payments are accepted? We do not accept credit cards. ShowMakers accepts Purchase Orders, School Checks, Money Orders, and Cashiers’ Checks. Absolutely no personal checks accepted.
After I register, how do I receive an invoice? You can obtain an invoice by logging on to your account.
How do I receive credit and an invoice for the early register/early pay discount? Contact the ShowMakers office via email for an updated invoice immediately following registration: firstname.lastname@example.org. Payment must be received no later than December 15, 2018.
I received a contest discount certificate. How do I obtain the credit once registered? Contact the ShowMakers office via email for an updated invoice immediately following registration: email@example.com. Coupons & certificates must be scanned and emailed to receive credit.
I want to receive the 10% discount being offered during early registration. How do I qualify? You have until December 15 to register and pay in full for contest. Purchase Orders are excluded unless payment is made by December 15.
What is the cancellation policy and deadline?Regional/State: Registration deadline will be 3 weeks prior to contest date. Payment deadline is 10 working days before contest date. Cancellations and refunds must be requested by 10 working days prior to contest date. All cancellations must be in writing via email. No refunds issued after cancellation deadline. Any team that drops events after the contest schedule has been sent to directors, will still be responsible for those entry fees unless cancellations have been approved by the contest administrator. No shows will not receive a refund. Only purchase orders, school checks, money orders, and cashier's check will be accepted.
I have under 10 performers on my team. Should I enter them in the ensemble division or team? We offer an XS team size division, so a very small group should enter as a team. If there are no other XS teams entered at a particular contest, then ensembles might be the best route. There are many more award opportunities with the team division.
We cannot stay for the awards ceremony. May we pick up our awards before the conclusion of the contest? Contact firstname.lastname@example.org to make arrangements to pick up awards before the contest is over. Score sheets will have to be mailed.
We are not scheduled to perform until the afternoon. Can we check in late or do we have to arrive during the scheduled team registration? If you cannot arrive during the scheduled early morning team registration, please contact our office in advance via email to make arrangements. We will notify you where and when to pick up packets, etc.
How do I determine Team Size? Team SIZE(XS/S/M/L/XL) is NOT determined by the number of performers but by the ACTUAL NUMBER OF MEMBERS on the team. Our office must be notified (by email) of changes in team size 3 weeks prior to the contest date if possible. No team size changes will be made after the schedule is emailed to directors. It’s most important to notify SMA if your change in numbers ALTERS the team SIZE. You may lose a member or two, but the team size might not change.
What happens if I have a dancer (or dancers) quit (or removed from) the team? A drop in number of members may alter your actual team size or it may not. (See # 15 answer) Dance Teams must perform 70% of the actual team membership on all routines entered. If a drop in the number of performers is due to eligibility, transfers, illness, removal, and/or injury, please email our office to discuss these special circumstances and exceptions.
I was told current information is listed on the website. I'm having trouble finding the updated information. More than likely you need to refresh your browser then continue to search the site. If you still can't find what you are looking for, contact our office.
Susan Angell-GONZALEZ President & CEO
Phone: 512-754-6260 Fax: 512-754-6224
Stacy Becker Vice President
Phone: 830-438-3709 Fax: 830-438-3700 Vice President email@example.com